The rules we both agree to when you use Lorkon.

1. Agreement

These Terms of Service (“Terms”) are a binding contract between you and Lorkon AI Inc. (“Lorkon”, “we”, “us”). By accessing or using lorkon.ai, app.lorkon.ai, any Lorkon mobile or web application, any API we expose, any email we send you, or any purchase of a Lorkon plan (collectively, the “Services”), you agree to these Terms and to our Privacy Policy.

If you do not agree with any part of these Terms, do not use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization, and references to “you” include the organization.

2. Eligibility

You must be at least 18 years old and legally capable of forming a binding contract to use the Services. You must not be listed on, owned by, or acting on behalf of any party listed on any U.S. government sanctions list (including the OFAC SDN list), and you must not be located in, or a resident of, any country or region subject to a comprehensive U.S. embargo.

You are responsible for ensuring that your use of the Services complies with the laws of your jurisdiction. The Services are designed for U.S. residents and U.S.-formed entities. If your jurisdiction does not allow you to use services like Lorkon’s, please do not use them.

3. Definitions

• “Account” means the account you create or that is created on your behalf to access the Services.
• “Covered business” means any data broker, people-search site, background-check provider, state agency, or other third party to whom Lorkon submits a removal, opt-out, access, correction, or appeal request as your authorized agent.
• “Customer data” means information you submit to, or that we collect on your behalf through, the Services.
• “Founder pricing” has the meaning given in Section 9.
• “Plan” means a paid subscription to a tier of the Services (Shield, Fortress, Vanish, or any successor).
• “Report” means the output of a scan, including the AI spam probability score, exposure breakdown, broker facts, and dark-web matches.
• “Scan” means a run of Lorkon’s lookup pipeline against the identifiers you submit.

4. Description of the Services

4.1 Personal Data Removal

Lorkon scans data brokers, people-search sites, open-web search indexes, and breach databases for your phone number, name, email, and related identifiers, and on paid Plans submits removal or opt-out requests to those brokers on your behalf as your authorized agent. Lorkon re-scans on a cadence set by your Plan, verifies removals, and re-submits when data reappears. Coverage and cadence per tier:

4.2 LLC Privacy Protection

Lorkon scans Secretary of State filings, business registries, and related directories for a business you own. On paid Plans, Lorkon helps you form, restructure, or amend your entity to limit personal information in the public record, appoints a privacy-structured registered agent where available, and submits correction or redaction requests where permitted by state law.

4.3 Reports and tools

Your Plan includes access to the in-app exposure dashboard, scan reports, AI spam probability scoring, periodic report emails, and the customer portal for managing your subscription. Certain features may be introduced, removed, or modified as described in Section 19.

5. The free exposure scan

Lorkon offers a free one-time scan that returns a report gated behind an email address you provide. The free scan is intended to help you understand the exposure we can address. Submitting the free scan does not create a subscription, will not charge your payment method, and requires no account. By submitting the free scan you:

• Represent that the identifiers you submit belong to you, or that you have legal authority to submit them for the person they identify.
• Authorize Lorkon to perform a one-time lookup against brokers, breach databases, and open-web search indexes as described in Section 4.
• Agree to receive the report email and follow-up email(s) about the Services to the email address you provide. You can unsubscribe from marketing at any time.

The free scan is rate-limited per IP and per phone number to discourage abuse. Lorkon may refuse to run, or may cut short, a scan we reasonably believe is being run for a purpose prohibited by Section 13.

6. Authorized-agent appointment

By purchasing a Plan, or by submitting a paid removal request through the free scan, you irrevocably (for the duration of your subscription, or for the specific request, as applicable) appoint Lorkon AI Inc. as your authorized agent to:

• Submit deletion, opt-out, correction, access, portability, and appeal requests on your behalf under the CCPA, CPRA, CPA, VCDPA, TDPSA, CTDPA, UCPA, and similar state privacy laws.
• Sign, affirm, and deliver any authorization forms those laws require, including electronically.
• Communicate with data brokers, people-search sites, state agencies, registered agents, courts (when necessary for preservation of rights under state privacy law), and other covered businesses on your behalf.
• Receive, open, and act on responses (including verification emails and click-through links) those businesses send in connection with your requests.
• Re-submit, escalate, or withdraw requests as needed to complete them.

You represent and warrant that every identifier you submit belongs to you, or that you have legal authority (under a power of attorney, guardianship, court order, account ownership, or similar basis) to submit it for the person it identifies. Lorkon may require additional verification before acting on requests involving a third party, including a family-plan add-on.

You may revoke this appointment at any time by cancelling your subscription or emailing hello@lorkon.ai. Revocation is prospective and does not undo requests already submitted. Lorkon will maintain an audit log of requests submitted on your behalf for seven years, as described in our Privacy Policy.

7. Accounts, identity, and security

7.1 Registration

Some features require an account. You agree to provide accurate, current, and complete information at registration and to keep that information updated. You may not share an account with another person or use someone else’s account without their permission and ours.

7.2 Credentials

You are responsible for keeping your credentials confidential and for activity under your account. Notify us promptly at hello@lorkon.ai if you suspect unauthorized use, and change your password.

7.3 Multi-factor authentication

We recommend enabling multi-factor authentication on your account. We may require it for administrative actions or for family-plan add-ons that include sensitive identifiers.

7.4 Customer-owned data

Subject to these Terms, you retain ownership of your Customer data. Lorkon retains ownership of the Services, the reports generated by the Services, the scan infrastructure, and the signals, scores, and inferences Lorkon computes.

8. Subscriptions, billing, and auto-renewal

8.1 Billing period and renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual, as you chose at checkout) at the then-current rate for your Plan. For founders, the renewal rate is the locked founder rate described in Section 9. We will charge the payment method on file at renewal. You authorize Stripe, our payment processor, to store your payment method and process renewals.

8.2 Cancellation

You may cancel at any time from your customer portal or by emailing hello@lorkon.ai. Cancellation stops future renewals. Removal requests we already submitted continue to be processed and monitored through the end of the current billing period, after which the subscription ends and monitoring stops.

8.3 Price changes for non-founder pricing

For any Plan not covered by founder pricing, we will give at least 30 days notice before a price change takes effect. The new price applies at the next renewal. Continued use after the change constitutes acceptance. If you do not want to accept the new price, cancel before the next renewal.

8.4 Payment method changes

Keep a valid payment method on file. If a charge fails we will retry according to Stripe’s standard retry schedule and notify you by email. After the retry window, if the charge still fails, we may suspend or cancel your subscription.

8.5 Chargebacks

If you dispute a charge, contact us at hello@lorkon.ai first. We will work with you in good faith. Filing a chargeback before contacting us may result in suspension of your account and pursuit of recovery through Stripe.

8.6 California subscription disclosures

For California customers, under California’s Automatic Renewal Law, you may cancel by email to hello@lorkon.ai with the subject line “Cancel” and the email address on your account, or through the customer portal. No confirmation or phone call is required.

9. Founder pricing and price-lock

During Lorkon’s founder launch window, paid Plans are offered at a 50% discount from regular list pricing. Current founder rates are Shield $9.99/mo ($99.99/yr), Fortress $19.99/mo ($199.99/yr), and Vanish $49.99/mo ($499.99/yr). Regular list pricing after the founder window is Shield $19.99/mo, Fortress $39.99/mo, and Vanish $99.99/mo, with annual rates billed at ten times the monthly rate.

Price lock. If you sign up at a founder rate, that rate is locked on renewal for as long as your subscription remains active without interruption. If your subscription lapses (for example, because a charge failed and was not recovered within the retry window) or you cancel and later re-subscribe, the then-current published rate applies.

Founder inventory is limited at Lorkon’s discretion. Lorkon may end, extend, or modify the founder window at any time for new customers, but will not retroactively change the price of subscriptions already locked in.

10. Taxes

Prices exclude applicable taxes. You are responsible for any sales, use, value-added (VAT), goods-and-services (GST), excise, or similar tax imposed by your jurisdiction on the Services, and you agree that Lorkon may collect them when required. Lorkon’s fees are net of all withholding taxes; if any are required by law, you will gross up the payment so that Lorkon receives the full amount invoiced.

11. Refunds and guarantees

11.1 Thirty-day money-back on annual Plans

If you purchase an annual Plan and email hello@lorkon.ai within 30 days of your first paid charge asking for a refund, we will refund that charge in full, cancel your subscription, and cease submitting new removal requests on your behalf. Requests we already submitted may continue to process per the receiving broker’s rules.

11.2 Spam-call refund

If, after at least 30 days of active removal on a paid Plan, your weekly spam-call count has not gone down, email hello@lorkon.ai and we will refund the current subscription period. You must have an active subscription, must have provided the identifiers needed to run removals, must have actively submitted the identifiers to our scan, and must confirm that you are comparing weekly call counts over a consistent 7-day window.

11.3 Monthly Plans

Monthly Plan refunds are handled case by case at Lorkon’s discretion. Because monthly Plans are paid in advance for a short period, we typically refund pro-rated amounts only in clear service-quality cases (for example, a scan error on our side that was not resolved).

11.4 Exclusions

Refunds are not available for abuse of the Services, violation of Section 13, fraud, chargebacks, or where required documentation was not provided. Refunds for scan-plus-remove bundles are prorated based on whether the scan already returned a report.

12. Customer obligations during removal

To get the most out of Lorkon, and for us to be able to act effectively on your behalf, you agree to:

• Provide accurate identifiers (name, phone, email, prior addresses, aliases where applicable) and update them if they change.
• Respond promptly to any verification emails we forward to you that a broker sends directly to you rather than to us.
• Not sign up for new listings or opt back in to broker sites while a Lorkon subscription is active.
• Not file separate civil actions against brokers with whom Lorkon is actively working to resolve your request without first letting us complete the statutory process, except for independent claims you are entitled to bring under state or federal law.
• Tell us within a reasonable time if your personal information reappears on a broker we covered, so we can re-remove it on the next cycle rather than waiting for the scheduled scan.

Lorkon is not responsible for delays caused by a broker, by government records, by your failure to verify an email, or by anything outside Lorkon’s reasonable control.

13. Acceptable use

You agree not to:

• Submit information that does not belong to you or that you are not authorized to submit for another person.
• Use the Services for any purpose regulated by the Fair Credit Reporting Act (FCRA), including employment screening, credit eligibility, tenant screening, insurance underwriting, or any similar purpose.
• Harass, threaten, defraud, stalk, or otherwise harm any person, including data brokers, agents, customer service staff, or other Lorkon users.
• Use the Services in connection with domestic violence, harassment, or to locate a person against their will or in violation of a no-contact or similar order.
• Reverse-engineer, decompile, or scrape the Services; bypass rate limits, security, or authentication; or attempt to access information not made available to you.
• Resell, sublicense, or make the Services available to third parties except through features we expressly provide (for example, family-plan add-ons).
• Introduce viruses, worms, or other malicious code; interfere with the integrity or performance of the Services; or probe for vulnerabilities without our prior written authorization.
• Use the Services in a way that violates any applicable law, regulation, industry rule, or third-party right.

Lorkon may remove content, suspend accounts, cancel subscriptions, and refuse future service without refund if we reasonably believe a user has violated this Section.

14. Intellectual property

Lorkon, the Lorkon marks, the website, software, scan agents, scoring models, reports, templates, documentation, designs, copy, and all related intellectual property are owned by Lorkon AI Inc. or its licensors and are protected by U.S. and international law.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services solely as permitted by these Terms. No other rights are granted by implication, estoppel, or otherwise.

14.1 Trademarks

“Lorkon”, the Lorkon shield logo, and related marks are trademarks of Lorkon AI Inc. You may not use the marks without prior written permission from Lorkon, except for nominative references (for example, “We use Lorkon to remove our data”) that comply with applicable trademark law.

15. Your content license to Lorkon

You retain ownership of the Customer data you submit. You grant Lorkon a worldwide, royalty-free, non-exclusive license to host, process, analyze, transmit, adapt, display, and create derivative works of that Customer data solely to (a) provide, maintain, and improve the Services, (b) act as your authorized agent under Section 6, (c) detect fraud and abuse, and (d) comply with legal obligations.

Lorkon does not sell your Customer data and does not use it for advertising targeting outside of Lorkon’s own marketing of the Services to you. Aggregated, de-identified data derived from the Services may be used to improve the Services and to publish general statistics about data-broker behavior; we will not attempt to re-identify you from that aggregated data.

16. Feedback

If you send us feedback, suggestions, bug reports, or feature requests, you grant Lorkon a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction, including to develop and improve the Services.

17. Beta features

Lorkon may from time to time offer beta, preview, or early-access features. Beta features are provided as-is, may change or be withdrawn at any time, may not have the same reliability as generally-available features, and are excluded from any service-level commitment. Feedback on beta features is especially welcome and falls under Section 16.

18. Third-party services

The Services may rely on, link to, or integrate with third-party services (including Stripe for payments and Resend for email delivery). Your use of those services is subject to their own terms and privacy notices. Lorkon is not responsible for third-party services, but we commit to working with reputable providers and to listing them in the Privacy Policy sub-processor table.

19. Service availability and changes

Lorkon may add, remove, suspend, or modify any part of the Services at any time, with or without notice. We aim to avoid material reductions to paid Plans without reasonable notice, and we will notify subscribers by email for changes that materially reduce a paid Plan. Some third-party data sources, brokers, and states do not permit agent-based removal, and coverage may change without notice when those parties change their policies.

Lorkon does not guarantee uptime. We target high availability but the Services may be unavailable from time to time for maintenance, upgrades, or reasons outside our control.

20. Disclaimers

AS-IS. To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. Lorkon does not warrant that the Services will be uninterrupted, timely, secure, or error-free, that the report is free from inaccuracy, or that any specific broker will remove or not re-list your information.

No guarantee of complete removal. Removal depends on each broker, agency, or covered business honoring the request. Many do. Some do not. Some re-list within 30 to 90 days. Some state agencies and public records cannot lawfully be removed. Lorkon cannot guarantee any specific outcome.

No guarantee of spam reduction. Our AI spam probability score is a prediction, not a promise. Spam-call volume depends on many factors outside Lorkon’s control. The spam-call refund described in Section 11.2 is your remedy for unsatisfactory results.

21. Not legal advice, not a CRA

Not legal advice. Lorkon is not a law firm and does not provide legal representation or legal advice. The Services offer operational, informational, and automated support under state privacy laws as described in Section 6. If you need legal advice for your specific situation, consult a licensed attorney.

Not a Consumer Reporting Agency. Lorkon is not a Consumer Reporting Agency under the FCRA, and the report is not a “consumer report”. You agree not to use the Services for any FCRA-regulated purpose.

22. Indemnification

You agree to defend, indemnify, and hold harmless Lorkon, its affiliates, officers, directors, employees, agents, and licensors from any claim, demand, loss, damage, or expense (including reasonable attorneys’ fees and court costs) arising out of or related to: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any law, regulation, or third-party right, including submission of identifiers you were not authorized to submit; (d) any false representation you make under Section 6; or (e) your submission of content that infringes the rights of any third party.

Lorkon may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense. You may not settle any claim without our prior written consent.

23. Limitation of liability

To the maximum extent permitted by law, in no event will Lorkon, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, data, reputation, or any other intangible loss, arising out of or relating to your use of or inability to use the Services, even if advised of the possibility of those damages.

To the maximum extent permitted by law, Lorkon’s total cumulative liability for any and all claims arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid Lorkon in the 12 months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain exclusions or limitations, so parts of this Section may not apply to you. The limits in this Section apply to the fullest extent permitted by applicable law and regardless of whether the claim is in contract, tort, negligence, strict liability, or any other legal theory.

24. Arbitration and class-action waiver

24.1 Informal resolution

Before filing a formal claim, you agree to email hello@lorkon.ai with the subject line “Dispute” describing the issue and the specific relief you want, and to try in good faith to resolve the dispute informally for 60 days.

24.2 Binding arbitration

Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as provided below. The arbitration will be conducted by a single arbitrator, in English, and seated in Miami-Dade County, Florida. For claims under $10,000, you may elect to have the arbitration conducted by telephone, video, or on written submissions. Judgment on the award may be entered in any court of competent jurisdiction.

24.3 Exceptions

Either party may bring (a) an individual action in small-claims court where eligible, and (b) a claim for injunctive or equitable relief to protect intellectual property, trade secrets, or confidential information in a court of competent jurisdiction.

24.4 Class-action waiver

You and Lorkon each agree to bring disputes only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.

24.5 Opt-out

You may opt out of this arbitration agreement by emailing hello@lorkon.ai within 30 days of first accepting these Terms with the subject line “Arbitration Opt-Out” and your full name. Opting out does not affect any other part of these Terms.

24.6 Severability of arbitration clause

If any portion of this Section is held unenforceable, the remainder will remain in effect. If the class-action waiver is held unenforceable with respect to a particular claim, that claim (and only that claim) will be litigated in court, and the remaining claims will proceed in arbitration.

25. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. For any matter not subject to arbitration under Section 24, you and Lorkon submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

26. Termination

You may stop using the Services at any time. We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated these Terms, are abusing the Services, present a legal or security risk, or for any other legitimate business reason. On termination, your right to use the Services ends immediately. Sections that by their nature should survive termination will survive, including Sections 6, 13, 14, 15, 16, 20, 21, 22, 23, 24, 25, 27, 28, 31, and 34.

27. Force majeure

Lorkon is not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, civil unrest, labor disputes, acts of government, internet or utility outages, failures of third-party infrastructure or data sources, and public health emergencies.

28. Assignment

You may not assign these Terms or any rights under them without our prior written consent, and any attempted assignment in violation of this Section is void. Lorkon may assign these Terms at any time without notice, including to an acquirer, successor, or affiliate, and the acquirer will be bound by the Terms or will provide notice of any material change.

29. Electronic communications and E-SIGN consent

By using the Services, you consent to receive communications from Lorkon electronically, including emails, in-product notices, and text messages at the phone number you provide (if you opt in). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing.

Under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), you consent to using electronic records and electronic signatures for transactions with Lorkon. You may withdraw this consent by canceling your subscription, though that will end the Services.

30. DMCA copyright notice procedure

Lorkon respects the intellectual property rights of others and responds to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. If you believe content on the Services infringes your copyright, send a notice to hello@lorkon.ai with the subject line “DMCA Notice” containing:

• a physical or electronic signature of a person authorized to act on behalf of the copyright owner;
• identification of the copyrighted work claimed to have been infringed;
• identification of the material claimed to be infringing and where it is located on the Services, with enough detail for us to find it;
• your contact information;
• a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
• a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Counter-notices should also be sent to the same address with the subject line “DMCA Counter-Notice” and include the corresponding statutory elements.

31. Export controls and sanctions

The Services are controlled and operated from the United States and are subject to U.S. export controls and sanctions regulations. You represent that you are not located in any country that is subject to a U.S. government comprehensive embargo, that you are not on any U.S. government denied-party list, and that you will not use the Services in any way that would cause Lorkon to violate U.S. export or sanctions law.

32. Government users

If you are a U.S. government end-user, the Services are a “commercial item” as defined in 48 C.F.R. § 2.101, consisting of “commercial computer software” and “commercial computer software documentation” as those terms are used in 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202. The Services are licensed to government end-users only as commercial items and with only those rights granted to all other end-users in these Terms.

33. Accessibility

Lorkon targets compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We welcome accessibility feedback at hello@lorkon.ai and will work in good faith to make the Services usable by as many people as possible.

34. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any checkout-page or plan-specific terms incorporated by reference, are the entire agreement between you and Lorkon regarding the Services and supersede any prior or contemporaneous agreements.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Relationship of the parties. These Terms do not create any agency, partnership, joint venture, employment, or fiduciary relationship. Lorkon acts as your authorized agent only to the extent defined in Section 6.

Notices. We may give notice to you by email, in-product message, or by posting a notice on the Services. You may give notice to Lorkon by email to hello@lorkon.ai.

Headings. Section headings are for convenience and do not affect interpretation.

35. Changes to these Terms

We may update these Terms from time to time. We will revise the “Last updated” date at the top, keep the prior version available on request, and announce material changes by email or in-product notice at least seven days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not accept, you must stop using the Services and may cancel any paid subscription per Section 8.

36. Contact

Lorkon AI Inc.
Email: hello@lorkon.ai
Web: lorkon.ai/contact

For privacy matters use subject line “Privacy request”. For arbitration matters use “Dispute” or “Arbitration Opt-Out”. For DMCA notices use “DMCA Notice” or “DMCA Counter-Notice”. All other topics use any subject line you like and a real person will read it.